Electric scales All-in-one cashier machine Double Touch Screen POS Weighing Scale

FAQ:

1.Q:Are you a manufacturer?
Changkong: Yes,we are a manufacturer.

2.Q: How long you offer for the warranty of product?
Changkong: Each product with 1 year warranty,expect the human damage and force majeure factor .Beyond the guarantee period machine ,we will provide maintenance service and technical support.

3.Q:How do you solve the compatibility of PC with our software?
Changkong: Before you make the order, you could test your software if compatible with our hardware, you could send your software to us or you could Teamviewer.

4.Q:How do you solve the complains of after-sales?
Changkong: It is better for you to have a hardware engineer, Once meet problems,you check and solve it at the first time ,avoid causing other trouble ,even irreversible damage. Also you could return to us ,in order to save the shipping cost,you’d better collection 5pcs of damaged one,then send back to us together. Shipping cost you pay your side, we pay our side.

5.Q:Are you sell for personal use, retail or wholesale?
Changkong: If you regularly buy POS products, to protect your clients and also save cost for you. We suggest you could buy extral 5–10 units as reserves for unexpected needs.

6.Q: What about minimum order quantity?
Changkong: We have no limit for MOQ, so you can even buy only 1 piece.

7.Q: Can you do OEM/ODM?
Changkong: We can customize as your requirements.

8.Q:How can I pay for the order?
Changkong: Our payment terms :T/T ,Western Union ,Paypal,Trade assurance Order.

9.Q:How do I know that you have sent the products out?
Changkong: Once the products are sent out, a tracking number will be provided so that you can check where your goods at all times

10.Q:What kind of inspection you can provide ?
Changkong: Each POS machine will ageing test 24 hours ,to guarantee all POS machine are in the perfect condition before shipment .we also accept the inspection by the third part you appointed.